Product prices do not include shipping charges.

100% payment is mandatory for order confirmation.

All sales are final. Products once sold cannot be returned nor exchanged.

We’re happy to suggest products, but the final purchase decision lies with the customer.

Please record an unboxing video (parcel and product opening) for any damage or missing product claims.

We recommend a patch test before full use of every product.

Products are handmade in small batches – slight variations in colour/texture are natural and not considered defects.

In case of transit damage, we must be informed within 24 hours of delivery with supporting unboxing video.

We are not liable for allergic reactions.